Canon Mx397 Error 5011

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  2. Printer Canon Mx397 Error 5011

If your Canon printer is not responding, here are some troubleshooting methods to follow: Wireless Canon printer not printing. In most cases (with wireless printers), the communication issue is the reason behind the Canon printer not responding. Below are troubleshooting steps you should follow in these circumstances. Reach our Errors Support tech team to get instant reliable solutions to Canon Printer Error Code 5011. Call: +1-888-633-7151 to fix any Canon Printer Issue. Setelah itu, install software Tools resetter Canon MX397 dengan cara Extract file dan jalankan resetter MX397 dengan cara klik 2x pada flie Service tool v3400.exe. Selanjutnya akan muncul jendela Service tool seperti dibawah ini. This is a scanner error that may occur in the models below: MP480, MP490, MX340, MX320, MX350, MP540, MP620, MP550, MP560, MP600, MP610, MP630, MP800, MP810, MP830.

Problem On your Canon printer, the cartridge holder will not move into the centre. Additionally, if you go to print, a message appears on the computer or printer display indicating Error 5011. It advises to turn your printer off and on again which doesn’t resolve the problem.

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Mar 23, 2018
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Printer Model
Canon PIXMA TS9020
Hey guys - I have been searching through the internet to find the exact cause to this problem and also looking at way to make sure that my next printer doesn't fall into the same problem.
So I brought a TS9020, Pixma canon printer a few months ago. Worked AMAZINGLY. I brought refillable cartilages that so far have not given me any problems. I just print artprints of my artwork and comics. I don't work with the printer for no more than a few hours a day or a few days since I don't want to over work it.
A few days ago it started to give me the 5011 Error code. The last thing I did was print out 10 pages of one side of my comic. I then turned it off. It was working normally and I did not change anything to ti. I have not updated any firmware on it. The carts have been working well with no report of leakage or the prints coming out 'off'.
I have removed the carts (had to be slightly careful since for a day, the print head/carrier would not move to the left, as stated from a few google searches.) and will be sent another. But this has been bothering me and I actually been taking a look at the inside of my now dead printer to see if there was an error in my part of taking care of it. So far, aside for a tiny bit of stained ink on the right hand side from the carrier moving left and right, nothing has been noticable or would be the cause of this.
Does anyone know what exactly causes this error code?
Do refillable cartilages with ARC have the potential to cause this? I have been using these for over two months with no problems with leakages, no ink, etc.
And: Would the ink waste system in this printer (I honestly have no idea if it even has one or where it is located. I have a clue but no way to figure out how to access it.) cause this error? I am sorry for any reposted questions or stupid ones in general. Thanks for any and all replies.
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Solutions to troubleshoot Canon Printers error code 5011

Solution 1: Try this first solution to remove the error code

  • Unplug the power supply first and then wait for at-least 5 minutes. Plug-in the power cord again.
  • Now, turn off the printer first and carefully open the cover to change the ink cartridge.
  • Now, turn on the power button and then, close the cover while initializing is being done.
  • Power off the printer again and hold the “power+cancel” button at the same time
  • Hold on the power button and then, release the “cancel” button
  • Press the “cancel” button for at-least 4 times and then, release both of them.

Solution 2: Try our second solution of you are failed to solve the error code with the above one

  • Here, one needs to check that there are no pieces of paper stuck inside the device, no matter even if it is about little object inside the printer.

Solution 3: this is another solution which is shown to resolve the error code

Carefully clean up all the encoder strip which will be found located just behind the carriage. it is used to run all the way from right to left

Solution 4: This is the last solution for this error ode

Unplug the printer and turn it off for at-least 3 minutes, then again power on it to perform a test process

Lift the lid from the printer slightly including your Printers. With the lid open, now turn on the printer and then, close that lid to check whether the issue has gone or not.

At last of nothing works out the, the device needs to be repaired

Related Blog: How To Fix Canon printer Error P03?

Call us at Canon Printers Support Number for resolving more such queries

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Printer Canon Mx397 Error 5011


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